Return & Refund Policy

All products are made to order. For this reason, we do not accept returns or exchanges for change of mind or incorrect size selection.


Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, we will offer a replacement or refund.

Please contact us within 7 days of receiving your order and include:

  • Your order number

  • A clear photo of the issue

Once the issue is confirmed, we will arrange a replacement or refund.


Non-Returnable Items

Because items are made to order, we do not accept returns for:

  • Change of mind

  • Incorrect size selected by the customer. Please carefully review the sizing chart before ordering, as we cannot accept returns for sizing issues.

If you have any questions, please contact using the contact form or at thearchiive.shop@gmail.com