Frequently Asked Questions

  • All items are made to order. Please allow 10–14 days for production and delivery.

    In some cases, delivery may be faster depending on your location. International orders may take longer due to customs or shipping delays.

  • All products are made to order, so we do not accept returns or exchanges for change of mind or incorrect size selection.

    If your item arrives damaged or incorrect, we will offer a replacement or refund. Please contact us within 7 days after delivery and include a photo of the issue.

  • We currently ship to the following countries: USA, UK, Australia, Canada, Italy, Spain, India, Japan, and South Korea.
    Shipping availability may change over time.

  • You can reach us anytime via our contact page, our social media, or by email at thearchiive.shop@gmail.com

  • Visionary, honest, and straightforward.